In accordance with the provisions of the European Data Protection Regulation (EU Regulation 2016/679) and current legislation, we inform you that the personal data provided and those generated by browsing this website, will be processed by VETERINARY MANAGEMENT STUDIES, SL, Data Controller, with B25666678, and address at C/ de Llorenç Agustí Claveria, 105, 25191, Lleida, e-mail : info@q-soft.net

The personal data provided through the website will be processed in a lawful manner subject at all times to the principles and rights set out in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.
VETERINARY MANAGEMENT STUDIES, SL informs about the way in which personal information is processed. Personal information is any data relating to a person that makes it possible to identify that person directly or indirectly. This information
may include information such as names, contact details, (online) identification data, online identifiers or other characteristics specific to that person.

VETERINARY MANAGEMENT STUDIES, SL may modify this PRIVACY policy without prior notice.

Types of personal data stored

The type of personal information stored depends on your relationship with the Controller and the Services we provide to you. For this purpose, we may collect the following personal information:

a) Name and contact details, such as your first and last name, e-mail address, postal address and telephone number.
(b) Work-related information, such as job title and other information relating to employment and training.
c) Your account credentials, such as passwords and other security information for authentication and access. 
d) Financial information, such as bank account numbers and credit and debit card numbers for payment processing.
e) Usage information, such as information about how you browse our Services and which of its elements you use most frequently, as well as information regarding the products and/or services you wish to order, preferences, interests, etc.  
(f) Information about your computer, device and connection, such as your IP address, browser type and version, and your location
(g) Audio-visual information, such as your voice and image captured on photographs, videos or audio recordings, if you attend our events or leave us a message.  

h) Any other information shared by you through our websites, applications and other products and services. 

Collection of personal data
Personal information may be obtained from the following sources: 
a) Of the user of the website when he/she leaves his/her personal data through the website in any of its forms.
b) Third-party data from information provided by third-party sources, including, but not limited to, government entities and data distributors.
c) Automated tracking technologies, such as information automatically collected about your interactions with our services and websites using various technologies such as cookies, internet tags, web beacons and web logs, etc. 


Processing of personal data
Personal information will be used for the purposes for which it was collected and may be used for other lawful and legitimate purposes: to respond to your request if you contact us through our website or otherwise or to improve the quality of our customer service process. 
The legal basis for the processing of personal data: when the processing of the information is necessary for the performance of a contract or to take steps prior to its performance; the processing of the information is necessary for the pursuit of our legitimate interests (to improve the quality of our products and services); the processing of the information is necessary to respond to your request; the processing of the information is necessary for the fulfilment of a legal requirement.


The basis for the legitimacy of the data processing is also the consent given by the user by ticking the acceptance box in the privacy policy. The user may revoke their consent at any time.
Personal information may be used for the following purposes: to administer our relationship with you; to respond to your request; to provide and manage your access to our services; to improve our services; to provide you with information about our services; and to provide you with information about our services.
to develop new products, to analyse website traffic to optimise our websites or personalise your experience with our services, to perform customer segmentation or provide you with marketing communications, or advertising, with their express consent, for general purposes of supporting the company such as acquisitions, financial and tax management, risk management and compliance and external reporting for the fulfilment of an legal requirement or for the pursuit of our legitimate interests. 


Also to improve your experience when browsing the website. The data is kept as long as the user does not revoke their consent by deleting the cookies and for the time established by law with a minimum duration of 3 years. The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting cookies. Users may revoke their consent at any time.
Data will only be shared where there is a legal obligation to do so or to our service providers who comply with data protection regulations. If it is necessary to use external service providers that require the transmission of personal data outside the European Union or in countries that have not been declared to have an adequate level of protection, they will provide adequate guarantees for the international transfer of data.

Preservation of information
The personal data and information processed and stored by the Data Controller will be processed for the purpose of complying with its legal obligations and for the duration of the purpose for which they are processed. When the aforementioned purpose ceases to exist, the Data Controller will only keep the information and data strictly necessary to comply with its legal obligations.

Data security.
Appropriate technical and organisational measures (policies and procedures, IT security and others) are taken to ensure the confidentiality and integrity of personal information and the way it is handled. Access is limited
information to authorised persons.


Veracity of the data

The personal data provided by the user are truthful and guarantees that all the information provided is real, up to date and accurate. It is the user's obligation to communicate any modification of his/her data. If the user provides data of third parties, he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful. Compulsory nature of certain information requested

The forms on the website have an asterisk (*) in the mandatory data. The user must provide these fields and tick the acceptance box of the privacy policy to allow the information to be sent.


Rights of data subjects
Where appropriate, you may exercise the following rights.
a. Right of access: you have the right to see the personal information we process about you. 
b. Right of rectification: if your personal information is inaccurate or incomplete, you have the right to ask us to rectify or complete it.
c. Right of erasure: you have the right to request that your personal information be deleted to the extent permitted by applicable law.
d. Right to data portability: you have the right to request that we transfer your personal information directly to you if it is processed by automated means and with your consent or on the basis of a contract you have with us.
e. Right to restriction of processing: you have the right to request that the processing of your personal information be restricted or stopped for a certain period of time. a certain period of time or for an indefinite period of time.

f. Right to object: you have the right to object to the processing of your personal data.
g. Withdrawal of consent: you have the right to withdraw your consent to the processing of your personal information at any time. Withdrawal of your consent will not affect the lawfulness of the processing of your data.
personal data prior to withdrawal. 

The interested party may exercise their rights before VETERINARY MANAGEMENT STUDIES, SL with address at C/ de Llorenç Agustí Claveria, 105, 25191, Lleida, e-mail : info@q-soft.net. You can also exercise your rights with the Agency

Spanish Data Protection Authority www.aepd.es
Updates to this section will be available on our website.